At Timeless Script House, we are committed to delivering books in a timely, secure, and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.
By placing an order through our website or authorised sales channels, you agree to the terms outlined below.
Order Processing
All book orders are processed after successful payment confirmation. Orders are typically processed within 2–4 business days, excluding weekends and public holidays. During peak periods, launches, or promotional events, processing times may be slightly extended.
Customers will receive an order confirmation once the order has been successfully placed.
Shipping Locations
Currently, we ship orders within India only. Shipping to international destinations may be introduced in the future and will be updated on this page accordingly.
Shipping Methods & Delivery Time
Orders are shipped through reliable third-party courier and logistics partners. Estimated delivery timelines are as follows:
- Metro Cities: 3–5 business days
- Non-Metro / Remote Locations: 5–8 business days
Delivery times are approximate and may vary due to courier delays, weather conditions, or other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout and depend on the delivery location, order weight, and shipping method selected. Any applicable shipping costs will be clearly displayed before order confirmation.
Order Tracking
Once an order is dispatched, tracking details may be shared via email or SMS, subject to courier availability. Customers are encouraged to track their orders using the provided information.
Packaging
All books are carefully packaged to prevent damage during transit. We take reasonable precautions to ensure that orders reach customers in good condition.
Delays & Service Interruptions
While we strive to meet delivery timelines, Timeless Script House is not responsible for delays caused by courier services, natural disasters, strikes, or other unforeseen circumstances.
Incorrect Address & Failed Delivery
Please ensure that the shipping address and contact details provided at the time of order are accurate. Timeless Script House is not responsible for delivery failures resulting from incorrect or incomplete address details. Additional shipping charges may apply for re-dispatch in such cases.
Damaged or Missing Orders
If you receive a damaged package or an incomplete order, please contact us within 48 hours of delivery at info@timelessscript.com, along with photographs and order details. We will review the issue and take appropriate action.
Contact Us
For any shipping-related queries or assistance, please contact: